Terms & Conditions

Please read these terms and conditions carefully before using our services

1. Introduction

Welcome to RMF Modern Fashion. These terms and conditions outline the rules and regulations for the use of our website and services. By accessing this website and using our services, you accept these terms and conditions in full.

2. Custom Design Services

2.1 Design Process

  • All custom designs require a 50% deposit before work begins
  • Design consultations are scheduled by appointment only
  • Final designs must be approved by the client before production
  • Changes to approved designs may incur additional charges

2.2 Timeline

  • Standard custom orders: 4-6 weeks
  • Bridal wear: 3-6 months (recommended)
  • Rush orders may be accommodated with additional fees
  • Timelines may vary during peak seasons

3. Payment Terms

  • 50% deposit required to begin custom work
  • Final payment due upon completion
  • Accepted payment methods: Bank transfer, credit/debit cards, mobile money
  • All prices are quoted in USD unless otherwise specified
  • Prices are subject to change without notice

4. Fittings and Alterations

  • Multiple fittings are included in custom design services
  • Clients must attend scheduled fitting appointments
  • First alteration is complimentary
  • Additional alterations may incur charges
  • Final fitting must be completed before delivery

5. Shipping and Delivery

  • International shipping available worldwide
  • Shipping costs calculated based on destination and weight
  • Delivery times: 7-14 business days internationally
  • Insurance recommended for high-value items
  • Client responsible for customs duties and taxes

6. Returns and Exchanges

  • Custom-made items are non-returnable unless defective
  • Defects must be reported within 48 hours of delivery
  • We will repair or replace defective items at no charge
  • Color variations due to monitor settings are not considered defects
  • Fabric variations are inherent to handmade items

7. Intellectual Property

  • All designs remain the intellectual property of RMF Modern Fashion
  • Clients may not reproduce or copy designs without permission
  • We reserve the right to use photos of completed work for marketing
  • Client privacy will be respected in all marketing materials

8. Limitation of Liability

RMF Modern Fashion shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services or products.

9. Contact Information

For questions about these terms and conditions, please contact us:

  • Email: info@rmfmodern.com
  • Phone: +233 536 738 154
  • Phone: +1 647 703 2734

Last updated: 8/8/2025

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